OH NO!  Please let us know of missing or damaged items right away.


Method 1: Call customer support Mon-Fri 10am - 1pm CST 1-877-897-LIPS


OR


If You Have An Account:

  1. Please note we are on a new server and any order placed before 2/22/16 will not be available to view in your account, look below for instructions
  2. Be sure you're logged into your account.
  3. Click your name in the upper right corner.
  4. Select Track Orders/View Past Orders
  5. Find the order you are wanting to contact us about.
  6. Select "Contact A Support Ninja" for this order.


If You Do Not Have An Account or your order was placed before 2/22/16:

  1. Find your order number from the email dispatched to you when you placed your order.  Have that handy.
  2. Fill in our generic support ticket form, being sure to include your order number.  You may also find your order number on the packing slip received with your order.