FAQ
Answers To Common Questions
We ship orders quickly! - generally within a 24-hour window. There may be processing delays during sale events and peak shopping days. We ship using the Uni...
Wed, 19 Oct, 2016 at 1:01 PM
The tracking number for your order is available in multiple locations.
In your account center.
In your Order Completion email.
...
Wed, 19 Oct, 2016 at 1:04 PM
Absolutely, we have a six-month return/exchange policy. Here at Red Apple, we stand firmly behind our product by offering you a 100% money back guarantee....
Thu, 24 Jun, 2021 at 4:51 PM
Absolutely, we have a six-month return/exchange policy. Here at Red Apple, we stand firmly behind our product by offering you a 100% money back guarantee....
Thu, 24 Jun, 2021 at 4:52 PM
We offer several shipping options through USPS for packages shipping within the United States. The first being First-Class Mail® which can have a range i...
Tue, 25 Oct, 2016 at 9:56 AM
OH NO! Please let us know of missing or damaged items right away.
Method 1: Call customer support Mon-Fri 10am - 1pm CST 1-877-897-LIPS
O...
Wed, 19 Oct, 2016 at 1:44 PM
Please refer to our shipping page for more details: https://www.redapplelipstick.com/shipping/
If you do not see your country in the drop-down menu ...
Wed, 19 Oct, 2016 at 1:51 PM
DOMESTIC USA
If your domestic order has not arrived within 14 business days of your expected delivery date, and you have already contacted your loc...
Wed, 19 Oct, 2016 at 1:54 PM
Absolutely!
We have an amazing Lipstick Frustrations to Lipstick Sensations course you might find helpful. For that, you'll go to the following...
Wed, 19 Oct, 2016 at 1:56 PM
We have a way to notify you when an out of stock item is made again :)
For any out of stock item, you will find a "Please Notify Me When Ba...
Wed, 19 Oct, 2016 at 1:59 PM